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Shipping Policy

Domestic Shipments

Healthbyprinciple.com will ship your order for FREE (available in all 50 states). ¹

¹Please Note: Standard Shipping is available in all 50 states. Alaska, Hawaii, Guam and Puerto Rico may take longer to deliver.

We ship domestically with Standard Ground shipping (3-8 business days).

Standard Ground is available to all 50 States. Delivery to Hawaii, Alaska, Puerto Rico and Guam may take longer.

We process deliveries 5 days a week, Monday – Friday.

INTERNATIONAL SHIPMENTS

Cost

All International shipments will be charged postage costs calculated by weight and destination. U.S. currency only. Sorry, our free shipping offer does not apply to international orders. Our prices do not include taxes and tariffs.

Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.

Additionally, when ordering from healthbyprinciple.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

CANADA

$25.00 and up

EUROPE

$50.00 and up

SOUTH AFRICA

$70.00 and up

IRELAND

$55.00 and up

AUSTRALIA

$50.00 and up

UNITED KINGDOM

$50.00 and up

SWITZERLAND

$35.00 and up

BELGIUM

$55.00 and up

NORWAY

$55.00 and up

SWEDEN

$55.00 and up

NETHERLANDS

$60.00 and up

NEW ZEALAND

$40.00 and up

ESTONIA

$75.00 and up

Currently we do not ship to Greece.

Shipping Method

International orders are shipped via DHL, which can take approximately 2-3 weeks for delivery.

Lost or Damaged Shipment

Please contact Customer Service behealthy@healthbyprinciple.com, Monday through Friday from 9:00 A.M. to 5:00 P.M. PST.

Returns and Exchanges

Return or Exchange a Product

We are proud of the quality of our products and want to make sure you are completely satisfied. If not completely satisfied, please contact us at behealthy@healthbyprinciple.com and we’ll be happy to accommodate you.

In order to receive a refund for a return, or to qualify for an exchange, you must ship us the products unopened and in their original packaging.

CREATE AN ACCOUNT

Users who create a personal account with us will be able to store their contact information, such as email and address, with us. Creating an account prevents our customers from having to enter the same information every time they make a purchase.

To create an account, simply select "My Account" at the top right of the page. From there, you will be able to register with us. You will also be able to register during your checkout process. If you do not wish to create an account with us, just simply enter your information and uncheck the box "Keep me up to date on news and exclusive offers."

The next time you visit our site, your billing and shipping information will be pre-filled for you! In order to take advantage of this feature, you must have your “cookies” enabled on your computer.

Forgot Username or Password

If you forgot your username or password, simply go to the My Account – Log in page and choose "Forgot Password." You will then be able to enter your email address and we will email you to reset your password.

Edit Account Information

If you wish to edit your account information, simply click the "sign-in/register" button located at the top right side of the page. Enter your email address and password, then click the "sign-in" button. Choose "EDIT," change any information you wish to, and click the "Update" button located on the lower left-hand side of the page.

DISCLAIMER

Healthbyprinciple.com reserves the right not to ship any product that they see fit for reasons such as delinquent accounts, import licenses, etc... If this occurs you will be notified via e-mail and your credit card will be refunded. Some countries may require various types of licenses.

Healthbyprinciple.com will not knowingly ship any products to any countries that may require any type of license. All sales are final. This means Healthbyprinciple.com is not responsible for any negligence on the part of the consumer.

Prices on this website are subject to change without notice. Our products are not intended to cure, treat or prevent any diseases or conditions. As always, please consult your doctor or health specialist before taking any of these listed products or starting any listed programs or procedures on this site. The products and procedures on this site have not been evaluated by the United States Food and Drug Administration. They are provided to you as a resource only.

We are not responsible for any typographical errors. Healthbyprinciple.com will not be held responsible for international orders that never make it past your country’s Customs Office. Please check with your Customs Office before placing your order. No refunds will be given for items that are seized by your local customs agents. Prices are subject to change at any time without notice.

PRIVACY POLICY

Health By Principle respects your privacy. Click here to review our Privacy Policy.

SECURITY

We take great pride in keeping your personal information safe and secure. We use Secure Socket Layer (SSL) technology throughout the website and, importantly, through the checkout process to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server. It cannot be read in transit. To ensure that your order is being placed on a Secure Socket Layer, there are a couple of visual clues displayed by your browser.

  • First, you will notice the "http" in your browser's URL location has changed to "https".

  • Second, you will see a green-colored, secured padlock in the browser’s URL location box no matter if you’re using Safari, Google Chrome or Microsoft Internet Explorer.

Regardless of your browser, the Healthbyprinciple.com website will display these visual clues to reassure you that your information is being transferred securely.

In addition, we will not divulge any information we receive from customers to anyone. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual.

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